Question 1

What is the minimum deposit to start investing?

Accepted Answer

You can open and fund your investment account from just £190. You're welcome to add more funds at any time as your plan develops.

Question 2

How do I withdraw my money?

Accepted Answer

Request a withdrawal anytime from your account dashboard. Funds are sent back to your chosen payment method within standard processing timescales.

Question 3

Is my money kept safe?

Accepted Answer

Your account is protected with industry-standard encryption and identity checks. As with all investing, your capital is at risk and can fall as well as rise.

Question 4

How long does it take to get started?

Accepted Answer

Registration takes most people just a few minutes. Once your first deposit has cleared, you can activate your investment plan immediately.

Question 5

Are there any surprise fees?

Accepted Answer

All fees are transparent and shown before you commit. You'll always see exactly what applies to your plan — nothing hidden.

Question 6

What age do I need to be?

Accepted Answer

You must be at least 18 years old to open an account and invest. Identity and age verification may be required.

Question 7

What payment methods can I use?

Accepted Answer

We accept major debit and credit cards, bank transfers, selected digital wallets and cryptocurrency options. Exact choices appear at the deposit stage.

Question 8

When is support available?

Accepted Answer

Our team is available Monday through Friday, 9:00 to 18:00, and aims to respond to every query within one business day.

Question 9

Who handles the tax on my gains?

Accepted Answer

Tax obligations on investment returns depend on where you live and are your responsibility. We recommend keeping records and seeking advice from a qualified tax specialist.

Question 10

What is KYC verification?

Accepted Answer

KYC (Know Your Customer) is a standard identity check that keeps your account secure and is required when opening any investment account.

Question 11

Do I need investing experience?

Accepted Answer

No experience necessary. Each member works with a personal financial analyst who supports you at every step, so market knowledge isn't required.

Question 12

Who manages my investments?

Accepted Answer

A dedicated financial analyst, powered by AI tools, manages your portfolio based on your objectives and risk appetite. A real person makes the key decisions — technology enhances their expertise.

Question 13

Is the platform regulated?

Accepted Answer

Yes — we comply with UK financial regulations and cybersecurity standards, with built-in account safeguards and thorough verification processes.

Question 14

Can I add more money later?

Accepted Answer

Absolutely. You can deposit additional funds whenever you like and review your plan with your analyst as your goals and circumstances change.

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